:root{color-scheme:light;--ink:#23392f;--green:#315b43;--green-dark:#214332;--muted:#788078;--line:#e2e6de;--paper:#f6f7f2;--sand:#e8ddbb;--white:#fff;--danger:#9b433e}*{box-sizing:border-box}body{margin:0;font:15px/1.7 "Microsoft YaHei","PingFang SC",system-ui,sans-serif;background:var(--paper);color:var(--ink)}a{color:inherit;text-decoration:none}button,input,textarea,select{font:inherit}button{border:0;border-radius:9px;background:var(--green);color:white;padding:10px 19px;cursor:pointer;font-weight:600;transition:background .15s}button:hover{background:var(--green-dark)}button:disabled{opacity:.5;cursor:not-allowed}button.secondary{background:#f1f4ed;color:var(--green);border:1px solid var(--line);font-weight:500}button.secondary:hover{background:#e6eddf}.text-button{color:var(--green);background:transparent;padding:7px 5px;font-weight:500}.text-button:hover{background:#eef1e9}.danger{color:var(--danger)}:focus-visible{outline:3px solid #bfa572;outline-offset:3px}input,textarea,select{width:100%;border:1px solid #d6ddcf;border-radius:8px;background:white;color:var(--ink);padding:10px 12px}textarea{resize:vertical;min-height:65px}input:disabled,textarea:disabled,select:disabled{background:#f4f5f1;color:#687267}label{display:block;font-size:13px;font-weight:600;margin:13px 0 5px}h1,h2,h3,p{margin-top:0}h1{font-size:36px;font-weight:600;letter-spacing:-1px;line-height:1.4}h2{font-size:20px;font-weight:600;margin-bottom:8px}h3{font-size:17px;line-height:1.6;margin:9px 0}p{margin-bottom:15px}small,.small{font-size:12px;color:var(--muted)}.muted{color:var(--muted)}.hidden{display:none!important}.header{height:91px;max-width:1440px;margin:auto;display:flex;align-items:center;justify-content:space-between;padding:0 52px;border-bottom:1px solid var(--line)}.brand{display:flex;align-items:center;gap:12px;font-size:22px;font-weight:650;letter-spacing:2px}.brand small{display:block;font-size:10px;letter-spacing:2px;font-weight:500;color:var(--muted)}.logo{background:var(--green);color:#f2e9ca;display:grid;place-items:center;width:43px;height:45px;border-radius:12px 3px 12px 3px;font-size:26px;font-family:serif}.header nav{display:flex;gap:25px;align-items:center;font-size:13px}.version{font-size:11px;color:var(--muted);border:1px solid var(--line);padding:3px 10px;border-radius:30px}.customer-layout{max-width:1340px;padding:42px 44px 25px;margin:auto;display:grid;grid-template-columns:330px minmax(0,1fr);gap:32px 55px}.intro{padding-top:24px}.eyebrow{font-size:11px;letter-spacing:1.5px;color:#718167;font-weight:600}.intro h1{font-family:"Microsoft YaHei",sans-serif;font-size:37px;line-height:1.55;margin:16px 0}.intro-copy{color:#788174;max-width:310px;font-size:14px;line-height:1.9}.mode{font-size:12px;background:#eeecdF;border-left:3px solid #b49a5d;padding:12px 14px;white-space:pre-line;border-radius:0 7px 7px 0;line-height:1.7;color:#776b48;margin:23px 0}.mode p{margin:10px 0 0}.steps{margin:25px 0}.steps h2{font-size:12px;color:#65795b;letter-spacing:1px}.steps ol{list-style:none;padding:0;margin:19px 0 0}.steps li{display:flex;gap:15px;margin-bottom:19px}.steps li>span{color:#9ca98d;font-size:12px;font-family:monospace;padding-top:2px}.steps b{font-size:13px;font-weight:600}.steps p{font-size:12px;color:var(--muted);margin:2px 0}.privacy-note{font-size:11px;color:#8a9083;border-top:1px solid var(--line);padding-top:17px;max-width:310px}.history{margin-top:24px;display:grid;grid-template-columns:1fr auto;gap:8px}.history label{grid-column:1/-1;margin:0}.history select{font-size:11px;min-width:0;padding:7px}.history button{font-size:11px;padding:7px 10px}.chat-panel{background:white;border:1px solid #dde4d6;border-radius:18px;box-shadow:0 12px 45px #2e482a06;overflow:hidden;display:flex;flex-direction:column;min-height:690px}.chat-heading{padding:23px 27px;display:flex;align-items:center;gap:13px}.assistant-avatar{width:42px;height:42px;display:grid;place-items:center;background:#e9efdf;color:var(--green);border-radius:50%;font-family:serif;font-size:21px}.chat-heading h2{font-size:16px;margin:0}.chat-heading p{font-size:11px;color:var(--muted);margin:3px 0 0}.ai-tag{font-size:9px;vertical-align:middle;padding:1px 5px;border:1px solid #d5dfcd;border-radius:4px;color:#718264;margin-left:5px}.local-indicator{font-size:10px;color:#77856c;margin-left:auto}.local-indicator:before{content:"";display:inline-block;background:#9cac80;border-radius:100%;width:5px;height:5px;margin-right:6px}.chat-notice{font-size:11px;color:#8b907f;background:#f7f8f2;padding:9px 28px;border-block:1px solid #edf0e6}.messages{height:367px;min-height:300px;overflow:auto;padding:25px 28px;flex:1;scroll-behavior:smooth}.message{margin:0 0 22px;max-width:94%;font-size:13px}.message-label{font-size:10px;color:#929989;margin:0 0 6px}.bubble{background:#f1f4ec;border-radius:2px 11px 11px;padding:13px 16px;white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.85}.customer{margin-left:auto;max-width:83%}.customer .message-label{text-align:right}.customer .bubble{background:var(--green);color:white;border-radius:11px 2px 11px 11px}.system .bubble{background:#f8f6ef;color:#7f795e;font-size:12px}.staff .bubble{background:#edf2f8;color:#3f566e}.sources{display:flex;flex-wrap:wrap;gap:5px;margin-top:6px;color:#818b72;font-size:10px}.sources span{background:#f5f7f0;padding:3px 8px;border-radius:4px}.suggestions{display:flex;gap:8px;padding:0 27px 15px;flex-wrap:wrap}.suggestions button{border:1px solid #e2e7d9;background:white;color:#7b886f;font-size:11px;padding:5px 11px;border-radius:30px;font-weight:400}.composer{border:1px solid #dee5d5;border-radius:10px;margin:0 25px 12px;padding:9px 11px}.composer textarea{border:0;padding:4px;min-height:64px;font-size:13px;resize:none;outline:none}.composer-bottom{display:flex;justify-content:space-between;gap:10px;align-items:center}.composer-bottom>span{font-size:9px;color:#929888}.composer button{font-size:12px;padding:7px 15px}.chat-actions{display:flex;align-items:center;gap:8px;padding:0 25px 19px;flex-wrap:wrap}.chat-actions button{font-size:11px;padding:6px 10px}.chat-actions .danger{margin-left:auto}.record-panel{grid-column:2;background:white;border:1px solid var(--line);border-radius:15px;padding:28px}.record-panel>p{font-size:13px;color:#7b816f}.section-heading{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:13px}.section-heading h1,.section-heading h2{margin:0}.pill{display:inline-block;white-space:nowrap;background:#e9efdf;padding:4px 11px;border-radius:20px;color:#667b50;font-size:11px}.checkline{display:flex;gap:9px;align-items:flex-start;font-size:12px;margin:18px 0}.checkline input{width:16px;margin-top:4px}.record-panel button{margin:3px 0 14px}.record-panel details{margin-top:16px}details{font-size:12px;border:1px solid var(--line);padding:10px 13px;margin:10px 0;background:#fbfcf8;border-radius:8px;overflow-wrap:anywhere}details p{white-space:pre-wrap;margin:10px 0 3px}summary{cursor:pointer;color:#738463}.originals p{border-top:1px solid var(--line);padding-top:8px}footer{max-width:1340px;margin:0 auto;padding:18px 44px 30px;text-align:center;color:#92988b;font-size:10px}.toast{position:fixed;bottom:25px;left:50%;transform:translateX(-50%);background:#263d2f;color:white;padding:13px 22px;border-radius:10px;box-shadow:0 6px 30px #0002;z-index:20;max-width:90vw;font-size:13px;min-width:220px;text-align:center}.sr-only{position:absolute;width:1px;height:1px;padding:0;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.admin-layout{max-width:1370px;margin:auto;padding:40px 40px 20px}.login-card{max-width:450px;margin:55px auto;background:white;border:1px solid var(--line);border-radius:16px;padding:35px}.login-card h1{font-size:27px;margin:12px 0}.login-card p{font-size:13px;color:var(--muted)}.login-card form button{width:100%;margin:22px 0}.tabs{display:flex;gap:6px;align-items:center;border-bottom:1px solid var(--line);padding:12px 0 18px;margin:12px 0 25px;flex-wrap:wrap}.tabs button{background:transparent;color:#748168;font-size:13px;font-weight:500;padding:9px 15px}.tabs button.active{background:var(--green);color:white}.tabs button#refresh{margin-left:auto}.tabs span{font-size:10px;opacity:.8;padding-left:7px}.split{display:grid;grid-template-columns:280px minmax(0,1fr);gap:23px}.list-panel{max-height:720px;overflow:auto}.conversation-row{width:100%;background:white;color:var(--ink);border:1px solid var(--line);padding:15px;text-align:left;margin-bottom:9px;display:grid;gap:5px;font-size:12px;font-weight:400}.conversation-row:hover{background:#edf2e7}.conversation-row b{font-size:13px}.conversation-row span{color:#859177;font-size:11px}.conversation-detail{border:1px solid var(--line);background:white;border-radius:14px;padding:24px;min-height:350px}.conversation-detail form{margin-top:15px}.conversation-detail form button{margin-top:10px}.admin-messages{max-height:420px;overflow:auto;margin:15px 0}.admin-messages .message{font-size:13px}.empty{color:#8b9481;text-align:center;padding:60px 10px;font-size:13px}.knowledge-layout{display:grid;grid-template-columns:1fr 1fr;gap:28px;align-items:start}.editor-card{background:white;border:1px solid var(--line);border-radius:14px;padding:24px;position:sticky;top:20px}.editor-card>button{margin-top:20px}.field-grid{display:grid;grid-template-columns:1fr 1fr;gap:0 12px}.knowledge-card{border:1px solid var(--line);background:white;border-radius:12px;padding:21px;margin-bottom:15px;overflow-wrap:anywhere}.knowledge-card p{white-space:pre-wrap;font-size:13px}.knowledge-card p.small{font-size:11px}.card-actions{display:flex;gap:8px;margin-top:15px}.card-actions button{font-size:12px;padding:6px 15px}.audit-row{font-size:12px;background:white;border-bottom:1px solid var(--line);padding:13px;margin:0}
@media(min-width:1500px){.customer-layout{padding-top:60px}.chat-panel{min-height:730px}.messages{height:405px}}
@media(max-width:1000px){.header{padding:0 27px}.customer-layout{grid-template-columns:260px minmax(0,1fr);gap:25px;padding:30px 25px}.intro h1{font-size:31px}.chat-heading{padding:20px}.messages{padding:20px}.composer{margin-inline:18px}.composer-bottom>span{max-width:160px}.chat-actions{padding-inline:18px}.chat-actions .danger{margin-left:0}.suggestions{padding-inline:18px}.knowledge-layout{grid-template-columns:1fr}.editor-card{position:static}.split{grid-template-columns:225px minmax(0,1fr)}}
@media(max-width:700px){.header{height:76px;padding:0 19px}.brand{font-size:19px}.brand small{font-size:9px}.header nav{gap:10px;font-size:12px}.version{display:none}.logo{width:37px;height:39px}.customer-layout{display:flex;flex-direction:column;padding:18px 13px;gap:19px}.intro{padding:0 7px}.intro h1{font-size:26px;margin:8px 0;line-height:1.5}.intro h1 br{display:none}.intro-copy{max-width:100%;font-size:12px;margin-bottom:8px}.intro .eyebrow{font-size:10px}.mode{margin:13px 0;padding:9px 12px;font-size:11px}.steps,.privacy-note{display:none}.history{margin:12px 0 0;grid-template-columns:1fr auto}.history label{font-size:10px}.chat-panel{min-height:620px;border-radius:13px}.chat-heading{padding:17px}.chat-heading h2{font-size:15px}.messages{height:350px;max-height:480px;padding:18px;flex:auto}.message{max-width:96%}.customer{max-width:88%}.bubble{font-size:12px;padding:12px 14px}.chat-notice{padding:8px 18px;font-size:10px}.composer-bottom>span{font-size:9px;max-width:180px}.record-panel{padding:21px}.section-heading{gap:8px}.pill{font-size:10px}.admin-layout{padding:23px 14px}.admin-layout h1{font-size:27px}.split{grid-template-columns:1fr}.list-panel{max-height:220px}.conversation-detail{padding:17px}.tabs{gap:4px}.tabs button{font-size:12px;padding:8px 11px}.tabs button#refresh{margin-left:0}.login-card{margin-top:30px;padding:26px}.knowledge-layout{gap:15px}.field-grid{gap:0 8px}.editor-card{padding:19px}.knowledge-card{padding:18px}.section-heading .eyebrow{font-size:9px}footer{padding:12px 20px 24px}.toast{bottom:15px;font-size:12px}}
/* 图纸区沿用既有配色，移动端表格可横向查看。 */
.drawings-panel{margin:24px 0;padding:20px;border:1px solid #dbe1d3;border-radius:14px;background:#fafbf7;overflow-wrap:anywhere}
.drawings-panel h2{font-size:20px}.drawings-panel p{font-size:14px;line-height:1.65;white-space:pre-wrap}
.drawing-card{margin-top:18px;padding:16px;border:1px solid #dbe1d3;border-radius:10px;background:white}
.drawing-card h3{font-size:16px}.drawing-card button{margin:5px}.drawing-table-scroll{overflow-x:auto}
.drawing-card table{width:100%;border-collapse:collapse;font-size:14px}.drawing-card th,.drawing-card td{padding:8px;border-bottom:1px solid #e4e8df;text-align:left;white-space:nowrap}
.drawing-row{display:grid;grid-template-columns:repeat(3,minmax(80px,1fr));gap:8px;padding:12px 0;border-bottom:1px solid #dbe1d3}
.drawing-row input{min-width:0;width:100%}.drawing-row input[type=checkbox]{width:auto}.drawing-editor textarea{width:100%;min-height:70px}
@media(max-width:650px){.drawings-panel{padding:12px}.drawing-card{padding:10px}.drawing-row{grid-template-columns:repeat(2,minmax(70px,1fr))}}
/* 勾选框和说明同列显示，确认失败提示紧邻操作按钮。 */
.drawings-panel .drawing-check{display:flex;align-items:flex-start;gap:10px;cursor:pointer;margin:14px 0;line-height:1.6}
.drawings-panel .drawing-check input[type=checkbox]{flex:0 0 18px;width:18px;height:18px;margin:3px 0 0;accent-color:var(--green)}
.drawings-panel .drawing-check span{min-width:0}
.drawings-panel .drawing-review-feedback{padding:10px 12px;border-left:3px solid #ad9655;background:#f4f0e3;color:#574b2b;margin:12px 0}

.reception-panel{margin-top:24px;padding:20px;border:1px solid var(--line);border-radius:14px;background:var(--paper)}
.reception-panel p,.reception-snapshot p,.reception-warning p{white-space:pre-wrap;overflow-wrap:anywhere;font-size:13px}
.reception-panel button{margin:8px 8px 8px 0}.reception-panel textarea{width:100%;min-height:170px}.reception-warning{border-left:3px solid #ad9655;padding:10px 14px;background:#f4f0e3}.reception-snapshot{padding:10px 0}

/* V0.11 保留原风格，原图和统计在宽屏并排、手机上下排列。 */
.chat-state-notice{margin:12px 0;padding:16px;border-left:3px solid #ad9655;border-radius:8px;background:#f4f0e3;color:#574b2b}.chat-state-notice p{margin:0 0 12px;line-height:1.7}.composer textarea:disabled{background:#f6f7f2;cursor:not-allowed}
.drawing-review-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:18px;margin:16px 0;align-items:start}
.drawing-preview{position:sticky;top:12px;min-width:0;padding:12px;border:1px solid #dce4d8;border-radius:10px;background:#fafbf8}
.drawing-image-scroll{max-height:70vh;overflow:auto;background:#e9ede5}.drawing-image-scroll img{display:block;width:100%;height:auto}.drawing-image-scroll img.zoom{width:180%;max-width:none}
.drawing-review-grid p{white-space:pre-wrap;overflow-wrap:anywhere}.drawing-review-grid .drawing-editor{min-width:0}.drawing-review-grid .drawing-row{grid-template-columns:repeat(2,minmax(0,1fr))}
@media(max-width:900px){.drawing-review-grid{grid-template-columns:1fr}.drawing-preview{position:static}.drawing-image-scroll{max-height:50vh}}

.drawing-warning{color:#8b371d;background:#fff3e3;padding:8px;grid-column:1/-1}.drawing-page-picks{display:flex;flex-wrap:wrap;gap:12px;max-height:180px;overflow:auto}.drawing-page-picks label{display:flex;gap:5px;align-items:center}.drawing-page-picks input{width:auto}

.form-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px}#operations-summary{white-space:pre-line}#work-alert{font-weight:600}@media(max-width:700px){.form-grid{grid-template-columns:1fr;gap:0}}

/* 手机工作台：身份说明换行，避免挤压标题。 */
@media(max-width:700px){.admin-layout .section-heading{flex-direction:column;align-items:flex-start}.admin-layout .section-heading>div{min-width:0;width:100%}.admin-layout .section-heading .pill{max-width:100%;white-space:normal;overflow-wrap:anywhere}.admin-layout #workspace{min-width:0}}